This Privacy Policy explains how Family Beauty, located in Tirana, Albania, email: info@familybeauty.com, phone: +355697002091, collects, uses, and protects your personal information when you use our website (familybeauty.al) and services (the “Service”). By accessing or using our Service, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Service.

Changes to This Policy

We may update this Privacy Policy at any time without prior notice. The revised Policy will be posted on our website and become effective 180 days after posting. Continued use of our Service after that date means you accept the updated Policy. Please review this page periodically.

Information We Collect

We collect and process the following personal information:

Name
Email address
Phone number
Medical information related to treatments (e.g., consultation details, medical history)

How We Use Your Information

We use your information for the following purposes:

Providing medical and aesthetic services
Customer support and appointment management
Marketing and promotional communications (only with your consent)
Targeted advertising related to our services

If we wish to use your information for purposes beyond those listed, we will seek your explicit consent.

Sharing Your Information

We will not share your personal data with third parties without your consent, except in these limited cases:

Service providers assisting with advertising, marketing, analytics, or data processing
Legal or regulatory authorities if required by law or to protect our rights
In case of business transfer, merger, or acquisition, your data may be transferred as part of company assets

We require third parties to use your data only for the purpose provided and not to retain it longer than necessary.

Data Retention

We retain your personal data only as long as necessary to provide services and fulfill legal obligations, typically between 90 days and 2 years after inactivity. Some data may be kept longer for compliance, fraud prevention, or legal enforcement. Anonymized data without personal identifiers may be stored indefinitely.

Your Rights

Depending on applicable laws, you may have rights including:

Accessing, correcting, or deleting your personal data
Restricting or objecting to processing
Requesting data portability
Withdrawing consent at any time
Filing complaints with relevant authorities

To exercise your rights, contact us at info@familybeauty.al. We will respond according to the law.

You may also opt out of marketing communications by emailing us at the same address.

Please note, if you refuse to provide necessary personal information or withdraw consent, some services may be unavailable.

Cookies and Tracking Technologies

For details about our use of cookies and similar technologies, please see our Cookie Policy on the website.

Security

We implement reasonable security measures to protect your data. However, no online system is 100% secure, and we cannot guarantee absolute security of your information transmitted to us. Use our Service at your own risk.

Third-Party Links

Our website may contain links to external sites not operated by Family Beauty. We are not responsible for their privacy practices. Please review their policies before providing personal information.

Contact / Data Protection Officer

If you have questions or concerns regarding your data, please contact our Data Protection Officer at:
Family Beauty
Tirana, Albania
Email: info@familybeauty.al